Arteriya – Operator details

Відомості про Виконавця · Operator details

Effective date: to be set on publication
Version: 3.1 (draft – pending legal review)
Supersedes: version 3.0 of 1 August 2026.

On language versions. This document is also published in Ukrainian. Both versions have the same content. For users located in Ukraine, the Ukrainian version prevails in case of any discrepancy; for users located elsewhere, the English version prevails.

This page identifies the operator of Arteriya. It forms part of the Terms of Service and the Privacy Policy, and is the page referred to by section 1 of the Terms.

It is published separately so that a long document is not headed by personal identification data, and so that the operator's identification details are not indexed by search engines. It is publicly accessible, requires no account and no registration, and is linked from section 1 of the Terms – the information below is therefore available to you before you accept them.

1. Operator

These details are published in accordance with Article 7 of the Law of Ukraine "On Electronic Commerce" (№ 675-VIII) and Article 56(11) of the Law of Ukraine "On Copyright and Related Rights" (№ 2811-IX). Where the service is offered in the European Union, they also serve Article 5 of Directive 2000/31/EC on electronic commerce and, for users in Spain, Article 10 of Law 34/2002 (LSSI-CE).

The operator is a sole trader, and the address recorded in the Unified State Register is a private home. It is a place of residence, not an office: no callers are received there, and no post or courier delivery is accepted there. Publishing the street, the building and the apartment would therefore give no one a working way to reach us, while exposing a household – so the table above gives the city, which is what fixes our jurisdiction, and stops there.

Nothing is being concealed by this. The full entry, address included, stays publicly available from the Unified State Register under the registration number given above, at usr.minjust.gov.ua, free of charge and without an account; and we will supply it directly to any court, authority or party who needs it for a formal step. For every other purpose, use email – that is the channel that reaches us fastest. Paper post reaches us only at the address in section 3, never at the register entry.

2. Establishment, and what that means for EU users

Arteriya has no establishment in the European Union. There is no EU subsidiary, branch, office or permanent establishment, no Spanish legal entity and no Spanish NIF/CIF. The service is provided cross-border from Ukraine by the sole trader identified in section 1, who bears full responsibility for it.

Being outside the EU does not put us outside EU law. Where we offer the service to people in the European Economic Area, the GDPR applies to us under its Article 3(2)(a), and the Digital Services Act applies to us under its Article 2. Two consequences follow, and they are set out in section 3.

Section 3 gives a Spanish address at which our representatives in the Union may be addressed. It is a contact address for those two statutory roles, and it does not change what this section says: there is still no Spanish entity, branch or office, and no Spanish NIF or CIF.

3. Our representatives in the European Union

Both appointments have been made, and both are held by Anton Chubarov – the natural person behind the sole trader identified in section 1 – at one address in Spain.

Both roles are addressed at the same place:

Anton Chubarov
Avenida de la Tramuntana 14, Portal D, Piso 1, Puerta 3
46540 El Puig de Santa Maria
Valencia, Spain

Email is the channel we prefer, and the one we watch: privacy@arteriya.pro for data protection, legal@arteriya.pro for the Digital Services Act. Both are read every working day and answered ordinarily within one, in Ukrainian or English.

Paper post to the address above is accepted. Nothing sent that way counts for less – it is simply slower, so where a deadline is running, email is the safer choice.

Callers are not received in person at that address. It is a private home, not an office: there is no counter, no reception and no telephone line there, and an enquiry made by turning up cannot be taken. Everything that address is for can be done by email or by post.

Neither appointment is excused by our size: the GDPR exempts only occasional, low-risk processing that excludes special-category data, and the Digital Services Act exempts micro and small enterprises from certain reporting duties but not from Article 13.

4. Contact channels

Every address below reaches the operator. They are separated so that time-critical reports are not queued behind general correspondence.

Section references are to the Terms of Service.

Single point of contact. For the purposes of Articles 11 and 12 of the Digital Services Act – communications from Member State authorities, the Commission and the Board, and direct, rapid and user-friendly communication from users of the service – the electronic point of contact is legal@arteriya.pro. Communications may be sent in Ukrainian or English.

5. Personal data

The володілець персональних даних (controller) for the purposes of the Law of Ukraine "On Personal Data Protection", and the controller for the purposes of the GDPR where it applies, is the operator named in section 1 above. The person responsible for personal data protection under Article 24(2) of that Law is the operator personally.

We have not appointed a Data Protection Officer. We are not required to: we are not a public authority, our core activities do not consist of regular and systematic monitoring of data subjects on a large scale, and they do not consist of large-scale processing of special categories of data (see section 5 of the Privacy Policy on why the face data we hold is not biometric data).

Data-protection enquiries and requests to exercise your rights: privacy@arteriya.pro.

What we process, why, and on what legal basis is set out in full in the Privacy Policy.

6. Supervisory authorities

You may complain about how we handle personal data to the authority for the place where you live, where you work, or where the matter you are complaining about arose.

If you are in Ukraine:

Verkhovna Rada of Ukraine Commissioner for Human Rights
01008, Kyiv, vul. Instytutska 21/8

If you are in the European Economic Area, you may complain to the supervisory authority of your own Member State. The full list is published by the European Data Protection Board at https://www.edpb.europa.eu/about-edpb/about-edpb/members_en. For users in Spain the competent authority is:

Agencia Española de Protección de Datos (AEPD)
C/ Jorge Juan, 6, 28001 Madrid, Spain
https://www.aepd.es

Because we have no establishment in the European Union, the GDPR's one-stop-shop mechanism does not apply to us: each supervisory authority is competent for people in its own territory, and you do not need to approach a "lead" authority.

Consumer protection. Ukrainian consumers may also address the State Service of Ukraine for Food Safety and Consumer Protection. Consumers in Spain may address the consumer authorities of their Autonomous Community or the Dirección General de Consumo.